Brookstone Store Locations

Brookstone in the Syracuse and Onondaga Area: A Look Back and Where to Find It Today

Brookstone, the iconic retailer known for its innovative gadgets, wellness products, and travel essentials, has long been a go-to destination for tech-savvy shoppers seeking everything from massage chairs to noise-canceling headphones. Founded in 1965 as a catalog company specializing in hard-to-find tools and gadgets, Brookstone evolved into a chain of physical stores that emphasized hands-on experiences—think demo massage chairs that lured in mall-goers for a quick relaxation session. The brand’s focus on “cool stuff” like personal care items, home tech, and travel accessories made it a staple in shopping centers and airports across the U.S. However, like many traditional retailers, Brookstone has undergone significant changes in recent years, shifting away from widespread brick-and-mortar presence.

Brookstone’s History in Syracuse and Onondaga County
In the Syracuse area, Brookstone once had a prominent location at Destiny USA (formerly Carousel Center), the massive shopping and entertainment complex in Onondaga County. The store, situated at 9657 Destiny USA Drive, opened in the early 1990s and became a popular spot for locals and visitors alike. Shoppers could test out high-tech massage devices, travel pillows, and quirky gadgets while browsing the mall’s other attractions. For about 25 years, it served as a hub for innovative products in Central New York.

Unfortunately, the Syracuse Brookstone closed its doors on January 26, 2018, as part of a broader wave of store closures amid the company’s financial struggles. This was tied to Brookstone’s second bankruptcy filing in 2014 and subsequent challenges in the retail landscape, exacerbated by the rise of online shopping and declining mall traffic. The closure was a loss for the local community, as Destiny USA aimed to “evolve and refresh” its offerings, but it marked the end of an era for physical Brookstone experiences in Onondaga County.

Today, there are no active Brookstone stores in Syracuse, Onondaga County, or the immediate surrounding areas. A thorough review of current directories and official sources confirms that the brand has not reopened any locations in this region.

Expanding the Search: Brookstone Within 100 Miles of Syracuse
Extending the radius to about 100 miles from Syracuse—including cities like Rochester, Binghamton, Ithaca, and Utica—yields similar results: no physical Brookstone stores. For instance, there was once a listing for a Brookstone at Eastview Mall in Victor, NY (about 75 miles west of Syracuse), but current mall directories do not include it, suggesting it’s no longer operational. This aligns with Brookstone’s 2018 decision to shutter all remaining mall-based stores following another bankruptcy filing, affecting over 100 locations nationwide.

Airports in the area, such as Syracuse Hancock International Airport (SYR), Greater Rochester International Airport (ROC), Ithaca Tompkins International Airport (ITH), and Binghamton Airport (BGM), also lack Brookstone outlets. Airport shopping options focus on newsstands, vending machines, and basic travel essentials, with no mention of Brookstone’s signature gadgets. Even Albany International Airport (ALB), roughly 130 miles east (slightly beyond the 100-mile radius), does not feature a Brookstone store.

Brookstone’s Current Landscape: Airports and Online
While mall stores are a thing of the past, Brookstone lives on through a partnership with Hudson Group, a major travel retailer. Since 2019, Hudson has operated Brookstone-branded stores in select U.S. airports, offering a curated selection of wellness, tech, and travel products. These locations emphasize interactive displays and airport-friendly items like portable chargers, neck pillows, and massage tools.

The closest Brookstone airport stores to Syracuse are at John F. Kennedy International Airport (JFK) and LaGuardia Airport (LGA) in New York City, approximately 250 miles southeast. For Syracuse-area residents planning travel through these hubs, it’s a chance to browse in person. Other notable airport locations include San Francisco International (SFO), Los Angeles International (LAX), and Orlando International (MCO), but none are within the 100-mile range.

For everyday access, Brookstone has pivoted heavily to online sales. The official website, brookstone.com, offers the full range of products with free shipping on orders over a certain amount and frequent sales. Popular items include zero-gravity massage chairs, wireless earbuds, aromatherapy diffusers, and smart home devices. The site also features a “Gift Guide” for holidays and special occasions, making it easy for Central New Yorkers to shop from home. Additionally, Brookstone products are available on platforms like Amazon, where the brand maintains an official store.

Why the Shift? And What It Means for Local Shoppers
Brookstone’s transition reflects broader retail trends: the decline of malls and the rise of e-commerce and experiential travel retail. After multiple bankruptcies, the company was acquired and streamlined, focusing on profitable channels like airports and online. For Syracuse and Onondaga residents, this means no more impromptu gadget demos at the mall, but convenient digital access to the same innovative products.

If you’re in the area and craving that Brookstone vibe, consider checking out similar local retailers like Best Buy or Sharper Image outlets (if available) for gadgets, or wellness stores for massage tools. For the real deal, a road trip to NYC airports or an online order might be your best bet. As of December 2025, Brookstone remains a beloved brand, just a click or flight away.