Things Remembered Gift Store

Exploring Things Remembered Stores in Syracuse, Onondaga County, and Within 100 Miles

Things Remembered, a beloved retailer specializing in personalized gifts, engravings, and keepsakes, has been a staple for sentimental shoppers since its founding in 1967. Known for custom-engraved items like jewelry, picture frames, ornaments, and barware, the brand helps mark life’s milestones—weddings, graduations, birthdays, and holidays—with unique, heartfelt touches. However, in recent years, Things Remembered has undergone significant changes, closing all its brick-and-mortar stores in 2019 following bankruptcy and acquisition by Enesco, then transitioning to the 1-800-Flowers family in 2022.  By 2022, the company shifted to an online-only model,  but as of 2025, it has begun a limited return to physical retail with pop-up locations, primarily in California, such as at Stanford Shopping Center in Palo Alto.   Holiday pop-ups in partnership with brands like Harry & David are also appearing in select spots across the U.S., though none are confirmed in New York State for 2025.   In the Syracuse and Onondaga area, as well as within a 100-mile radius, no active physical stores exist today. This article reflects on former locations, their legacies, and the brand’s current online focus. Always check the official website for updates, as expansion plans are underway. 

Former Things Remembered Stores in Syracuse and Onondaga County
Syracuse and surrounding Onondaga County once hosted several Things Remembered outlets, often nestled in malls for convenient access to engraving services and gift shopping. These stores were popular for quick personalizations, with on-site engraving machines adding names, dates, or messages to items in as little as 30 minutes.

•  Destiny USA Location: 9687 Destiny USA Dr, Syracuse, NY 13204. This bustling mall spot was a go-to for holiday shoppers and offered a wide array of customizable gifts. Reviews on Yelp highlight friendly service but note its closure around 2019.   Phone (historical): (315) 466-8190.

•  Great Northern Mall Location: Route 31, Clay, NY 13041 (about 10 miles north of Syracuse). Situated in the Great Northern Mall, this store served the northern suburbs with personalized keepsakes. It closed alongside others, but past visitors praised its selection of engraved items.  Phone (historical): (315) 622-3078.

These locations embodied the brand’s charm, with displays showcasing shimmering jewelry and elegant home decor ready for customization. Today, the spaces may house other retailers, but the memories of thoughtful gifts linger.

Former Things Remembered Stores Within 100 Miles of Syracuse
Extending outward from Syracuse, Things Remembered had a presence in nearby cities, making it accessible for Upstate New York residents seeking engraved treasures. Distances are approximate. As with the Syracuse spots, all have closed, shifting focus to online shopping at thingsremembered.com.

Auburn (about 25 miles west)

•  Auburn Mall Location: 550 Center St, Auburn, NY 13021 (likely Finger Lakes Mall). This store catered to the local community with gifts for occasions like anniversaries and retirements. Yelp indicates it’s closed, redirecting shoppers online. 

Rochester (about 90 miles west)

•  Greece Ridge Center Location: 236 Greece Ridge Center Dr, Rochester, NY 14626. A key spot in the Mall at Greece Ridge, known for its engraving expertise. Updated Yelp listings confirm closure, but historical phone was (585) 227-4161.  •  Marketplace Mall Location: Marketplace Dr, Henrietta, NY 14623 (south of Rochester). This outlet offered similar services and was convenient for suburban shoppers. 

Binghamton/Johnson City (about 70 miles south)

•  Oakdale Commons Location: 601-635 Harry L Dr, Johnson City, NY 13790. Housed in the Oakdale Commons (formerly Oakdale Mall), this store was a regional favorite for personalized items. Yellow Pages listings persist, but it’s defunct. 

Utica/New Hartford (about 50 miles east)

•  Sangertown Square Location: 8555 Seneca Tpke, New Hartford, NY 13413. In the Sangertown Square Mall, this store provided engraving for the Mohawk Valley area. It’s marked as closed on maps and Yelp.   Historical phone: (315) 797-7784.

No former locations were found in Ithaca or Watertown within the searches, though the brand’s mall-centric strategy likely placed them in similar shopping centers historically.

Current Status and Alternatives
As of December 2025, Things Remembered operates primarily online, offering the same personalization services with shipping nationwide.   Engraving is still available, with options for same-day digital previews. For those seeking in-person experiences in the Syracuse area, alternatives include local engravers, Etsy sellers, or chains like Hallmark for similar gift ideas. The brand’s limited pop-ups signal potential future growth,  but for now, Central New York shoppers must turn to the website for that signature touch of personalization.

Things Remembered’s evolution from mall mainstay to digital destination reflects broader retail trends, yet its legacy of creating lasting memories endures through its products.